Hotels
Indonesia
Surabaya
Sans Stay Bukit Palma Citraland
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66 photos
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Check rooms and rates
From16US$ /night
Check-in
19Mar2026Select date
Check-out
20Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Bukit Palma No.F9/26, Citraland Utara, Kec. Pakal,, Surabaya, Indonesia, 60197
-
Near Ciputra Golf Course
Guest rating
5.6
/10
4.4
/5

Loved by Sans Stay Bukit Palma Citraland guests

  • Clean rooms
  • Comfortable beds
  • Friendly staff
  • Good location
  • Fast Wi-Fi
"Breakfast was great but they woke me up every morning at 7am to hand deliver the breakfast."
Michael from Ireland
read full review

Location

Sans Stay Bukit Palma Citraland is situated in the Citraland area, providing convenient access to Surabaya's main attractions. The hotel is in close proximity to educational institutions, business centers, and shopping malls. Guests appreciate the connectivity with major highways, making it accessible for both business and leisure travelers.

Rooms

The hotel offers 180 well-appointed rooms, each designed with functionality and comfort in mind. Various room types accommodate different needs, with options spanning from Deluxe Rooms to Family Rooms. Each room is equipped with essential amenities, ensuring a comfortable stay for all guests.

Dining

Sans Stay Bukit Palma Citraland presents on-site dining at the Palm Restaurant, where guests can enjoy breakfast, lunch, and dinner. The venue serves a variety of local and international cuisines, catering to diverse tastes. Room service is also available for those who prefer dining in the comfort of their own room.

Wellness

The hotel houses a fitness center that is fully equipped, allowing guests to maintain their exercise routines while traveling. An outdoor swimming pool provides an inviting space for relaxation and leisure activities. Additionally, the hotel offers wellness programs, promoting a balanced lifestyle during the stay.

Business Facilities

Sans Stay Bukit Palma Citraland includes extensive business facilities, featuring meeting rooms equipped with audio-visual capabilities. This makes it suitable for corporate events and conferences. High-speed internet access supports business travelers with seamless connectivity.

Highlights

Location: Citraland area, business centers

Rooms: 180 well-appointed rooms

Dining: Palm Restaurant, local and international cuisines

Wellness: fitness center, outdoor swimming pool

Business: meeting rooms, audio-visual capabilities

“For a quick stay near the US consulate, this property offers a practical option in Surabaya. I noted the convenience of having an Indomarket nearby, a definite plus for basic needs. In my opinion, it's a serviceable choice prioritizing location.”
Hotel logo
James DavidEditor-in-Chief at Cheaphotels
View all

Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Superior Double Room
Superior Double Room
2 persons
130 sq. feet 
1 Double bed
Shower
Air conditioning
room details
Deluxe Double Room
Deluxe Double Room
2 persons
175 sq. feet 
1 King-size bed
Shower
Air conditioning
room details
Deluxe Twin Room
Deluxe Twin Room
2 persons
175 sq. feet 
2 Single beds
Shower
Air conditioning
room details

Room rates & availability calendar

See the best prices and book your dates today!

Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Very good
7.0/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • 24-hour reception
  • No pets allowed

Room features

  • Air conditioning

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Sans Stay Bukit Palma Citraland Location

Jl. Bukit Palma No.F9/26, Citraland Utara, Kec. Pakal,, Surabaya, Indonesia, 60197
Map view
Jl. Bukit Palma No.F9/26, Citraland Utara, Kec. Pakal,, Surabaya, Indonesia, 60197
City landmarks
Amusement Park
Ciputra Waterpark
2.1 mi
Landmark
Pasar Kendung
4800 ft
Landmark
Pasar Bandarejo
1.3 mi
Landmark
Food Junction
2.4 mi
Market
Pasar Kandangan
1.7 mi
Landmark
Masjid Miftahul Jannah
1.8 mi
Landmark
Masjid Nurul Iman
1.8 mi
Landmark
Pasar Tradisional Benowo
1.8 mi
Stadium
Gelora Bung Tomo Stadium
2.3 mi
Landmark
Fresh Market Citraland
1.9 mi
Golf Course
Ciputra Golf Course
2.0 mi
Landmark
Masjid Al Haq
2.0 mi
Mosque
Masjid Jami Nurul Islam
2.0 mi
Landmark
Masjid At Taqwa
2.0 mi
Landmark
Masjid Baitusolihin
2.1 mi
Landmark
Masjid At Taubah
2.1 mi
Landmark
Masjid Al Ikhlas
2.1 mi
Mosque
Masjid Al Muslim
2.1 mi
Landmark
Masjid Bustanul Ulum
2.1 mi
Landmark
Pasar Banjar Sugihan
2.1 mi
Landmark
Masjid Jami' Al-Amin
2.2 mi
Landmark
Gereja Baptis Indonesia Manukan
2.2 mi
Mosque
Masjid Al Huda
2.2 mi
Landmark
Masjid Baiturrochim
2.2 mi
Landmark
Masjid Syifa'a Ul-Qulub
2.3 mi
Landmark
Pura Candi Cemara Agung
2.3 mi
Mosque
Masjid istiqomah
2.3 mi
Landmark
Gereja Bethel Tabernakel
2.4 mi
Landmark
Masjid Al Hikmah
2.4 mi
Mosque
Masjid AL
2.4 mi
Explore Surabaya
Local Attractions and Activities
Top Attractions
Activities
Dining
Entertainment
Pasar Kendung
18 minutes' walk
Traditional market showcasing local goods and street food, perfect for an authentic cultural experience.
Ciputra Waterpark
Ciputra Waterpark
10-minute drive
One of Indonesia's largest waterparks, offering thrilling slides and a fantastic family-friendly atmosphere.
Food Junction
Food Junction
11-minute drive
A vibrant food court with diverse culinary delights and entertainment options, ideal for culinary enthusiasts.
Ciputra Golf Course
Ciputra Golf Course
10-minute drive
Scenic golf course with challenging holes, suitable for both beginners and seasoned players, rentals available.
Local Spa Experiences
10-minute drive
Relaxing spa treatments and wellness programs available nearby, perfect for rejuvenation and self-care.
Soto Ayam 99
5-minute drive
Casual spot famous for its Soto Ayam, a traditional Indonesian chicken soup. Vegetarian options available.
Restoran D'Cost
10-minute drive
Casual dining with a focus on seafood dishes, enjoy fresh selections and a friendly ambiance.
Gelora Bung Tomo Stadium
Gelora Bung Tomo Stadium
10-minute drive
Home to local sports events, enjoy a lively atmosphere with thrilling matches and community spirit.
Karaoke Family
10-minute drive
Private karaoke rooms offering a fun night out for all ages, great for families and friends seeking entertainment.
Getting around town
City Centre
Surabaya19 min  ·  7.7 mi
Airports
Juanda International Airport (SUB)48 min  ·  19.8 mi
Abdul Rachman Saleh Airport (MLG)147 min  ·  60.9 mi
Train
Pasar Turi Train Station Surabaya18 min  ·  7.1 mi
Stasiun Kalimas19 min  ·  7.8 mi
Looking for early-bird discounts?
Get special discounted rates today!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are not allowed.
Number of rooms:
19
Former name
reddoorz @ bukit palma surabaya

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 1 verified review
7.0/10
Very good
100%
Recommend
Cleanliness
5.5/10
Comfort
6.0/10
Facilities
7.0/10
Location
7.0/10
Staff
7.0/10
Value for money
7.0/10
Pros
Close proximity
Free accommodation
Nearby Indomarket
Cons
Dirty linen
Non-working AC
No toilet paper
No English speakers
Guest reviews
based on 5 reviews
5.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sans Stay Bukit Palma Citraland
What is the approximate distance from Sans Stay Bukit Palma Citraland to Juanda International Airport?
Sans Stay Bukit Palma Citraland is 28 km from Juanda International Airport.
What are the check-in and check-out times at Sans Stay Bukit Palma Citraland?
Check-in is at 14:00 and check-out is at 12:00.
Is parking available at Sans Stay Bukit Palma Citraland?
Free private parking is available on-site, but reservation is needed.
What room amenities can I expect at Sans Stay Bukit Palma Citraland?
Rooms feature air conditioning, a flat-screen TV, and free toiletries.
Which landmarks are close to Sans Stay Bukit Palma Citraland?
Nearby landmarks include Gubeng Train Station (17 km), Sharp Bamboo Monument (17 km), and Submarine Monument (17 km).
What languages do the staff at Sans Stay Bukit Palma Citraland speak?
The staff speaks English and Indonesian.

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Check-in
19Mar2026Select date
Check-out
20Mar2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Amenities & services
  • Location
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